Help & FAQ.

Download the .pkg from your account (or the link in your email) and open it. It puts the plugin in /Library/Audio/Plug-Ins/VST3 for every user on the Mac (Azra, Hook and Lantern also install an Audio Unit in /Library/Audio/Plug-Ins/Components, for Logic and GarageBand). Then in FL Studio go to Options → Manage plugins → Find installed plugins.

Download the installer (.exe) from your account (or the link in your email) and run it. It puts the plugin in C:\Program Files\Common Files\VST3. If Windows says "Windows protected your PC", click More info → Run anyway. Then in FL Studio go to Options → Manage plugins → Find installed plugins.

Azra, Hook and Lantern come as an Audio Unit on Mac. Run the Mac installer, then restart Logic. Effects: click an Audio FX slot → Audio Units → Prodbyrenno. Hook: click the Instrument slot → AU Instruments → Prodbyrenno. Not in the list? Logic → Settings → Plug-in Manager, select it and click Reset & Rescan Selection. In GarageBand, turn on GarageBand → Settings → Audio/MIDI → Enable Audio Units, then find it under Audio Units → Prodbyrenno. In Logic, Hook plays its own sounds. To use its notes on another instrument, drag the MIDI out of Hook onto a track (Logic doesn't pass live MIDI from one instrument to another). Lantern's note views need MIDI: pick the MIDI track in the Side Chain / MIDI menu at the top of Lantern's plugin window. If Logic or GarageBand asks to "lower security settings" for the plugin, click it. (We're still getting the plugins notarized by Apple.)

Rescan plugins, and make sure your DAW is scanning the VST3 folder above. On Mac, if macOS says the installer can't be opened, open System Settings → Privacy & Security, scroll down and click Open Anyway next to the installer's name, then open it again. Still stuck? Email us and we'll walk you through it.

Checkout is secure and run by Stripe: orders are sold through Link, Stripe's reseller, which takes the payment and adds any sales tax or VAT for where you live. Pay with any debit/credit card, Apple Pay, Google Pay or Link. Your receipt comes from Link, and your card statement shows LINK.COM*.

Click 'Try free for 7 days', enter your email and you'll get the download and a trial key. No card needed. The trial is the full plugin. When it ends, buy a license and paste the new key. No reinstall.

Your license is for you: use it on your own computers (up to 2 at a time).

It's in your order email from Prodbyrenno (check spam), and in your account (sign in with the email you paid with). Can't find it? Email us from that address and we'll resend it.

Yes. All updates for the version you buy are free.

We don't refund for change of mind. That's why every plugin has a free 7-day trial: try the full version on your own system before you buy. Your purchase is sold through Link, Stripe's reseller, so refund and billing requests go to Link support (support.link.com), which decides under its own policies. If something isn't working, email us first: we'll help you fix it.